We will dispatch items as soon as possible. Our time frame for deliveries is 2-5 working days. 

Once the order is ready for pick up from the courier, we will send you an email with the tracking number and a link to the courier company. If your delivery is delayed and you have received this email, please contact the courier company to see it's status. 

Postage within New Zealand

Free Postage for orders over $100 within New Zealand

Orders  under $100 have a flat rate of  $10.00

Please note we are unable to deliver to PO Boxes. Because a signature will be required, it is a good idea to provide a delivery address where you will be during the day, such as a work address.

Your bank statement will show payment to Polwarth Design

Postage to Australia

We are happy to post to Australia and this incurs a $25 fee - non-tracked courier.