DELIVERY & SHIPPING
As we are based in Whangarei and Dargaville we can operate under Level 2 restrictions. Please note that because of the circumstances of the country, your item might not meet our delivery timeframe. Courier companies are experiencing delays nationwide due to the high demand.
We will dispatch itmes as soon as posible. Our timeframe for deliveries is 2-5 working days.
Once the order is ready for pick up from the curier, we will send you an email with the tracking number and a link to the courier company. If your delivery is delayed and you have received this email, please contact the courier company to see it's status.
Postage within New Zealand
All orders over $100 have free postage with in New Zealand
Orders under $100 have a flat rate of $7.50
Please note we are unable to deliver to PO Boxes. Because a signature will be required, it is a good idea to provide a delivery address where you will be during the day, such as a work address.
Your bank statement will show payment to Polwarth Design
Postage to Australia
We are happy to post to Australia and this incurs a $15 fee non-tracked or a
$30 fee tracked